Firstly, it is important to note that your SIM will automatically switch to another network only if it completely looses signal. In cases where you have full bars of signal but a Slow or No Internet connection, you will need to manually select another network, as Automatic switching will not kick in.
In most cases, we recommend Manually switching networks if you feel that the speed is slow or there is no internet connection.
Additionally, if you aren't able to receive or make Calls/SMS, please follow the steps below.
📱 Manual Network Switching
If your device is stuck on a particular network, or you want to see if another network performs better, then you can manually switch to another network, by following the below steps:
On iOS, navigate to to Settings > Mobile Data > Network Selection, and on Android navigate to Connections > Mobile Networks > Network Operators.
Disable Automatic Network Selection switch and wait for a moment (approx. 2-3 minutes)
Choose the network you want your FlexiFone SIM to connect to.
Re-enable Automatic Network Selection
📺 Tutorial Videos
iOS devices: https://www.youtube.com/watch?v=DhdL-p2xMHI
Android Devices: https://www.youtube.com/watch?v=-tLd9cyuRkE
This is useful if you want to force your SIM onto a particular carrier for better data speeds or reliability.
🔄 Automatic Network Switching
Your FlexiFone SIM will automatically switch between networks whenever it completely looses signal.
👉 Note: Automatic network switching performance also depends on your device type. Based on user feedback:
Works best on Apple devices (iPhone/iPad)
Performs fairly well on latest Android phones (Samsung Galaxy S25, etc.)